Prudential Financial, Inc.
CEO : Mr. Charles Frederick Lowrey Jr.

Quarterly earnings growth(YoY,%)

Period Revenue Operating Income EPS Release Date
2022 Q4 -18.8% YoY -98.7% -179.5% 2023-02-08



Charlie Lowrey says,

Business Transformation

  • The business reduced overall market sensitivity by completing the sales of the full-service retirement business and the pay lock block as well as the run off of traditional variable annuities.
  • Investments made in the long-term sustainable growth of the business through programmatic acquisitions, and partnerships in emerging markets. For example, in Africa, a minority interest was acquired in Alex Forbes, a leading provider of financial advice, retirement, investment, and wealth management in South Africa.
  • Completed the second largest pension risk transfer transaction in US market history with IBM, and several major longevity risk transactions, including the $8 billion transaction we completed in the fourth quarter with the Barclays Bank, UK retirement fund.
  • Introduced FlexGuard Life, an indexed variable universal life product, and expanded private loan capabilities through PGIM private capital.
  • Invested in enhanced customer experiences that blend human touch with advanced technology, such as the expansion of the digital sales application to expedite same-day policy delivery and processing with greater automation in Brazil.

Cost Savings

  • Achieved $820 million of annual run rate cost savings, exceeding the target of $750 million one year ahead of schedule.
  • Streamlined and automated the way in which the business operates, while improving the customer and employee experience through new systems and technologies.
  • Implemented a hybrid work model for employees that reduced the U.S. real estate footprint by 50%, equating to approximately $50 million in annual run rate savings.
  • Adopted a continuous improvement mindset that helps proactively identify and execute on cost savings opportunities that enhanced customer and employee experiences, and continue to improve competitiveness going forward.

Financial Strength

  • Rock solid balance sheet and disciplined approach to capital deployment helped Prudential navigate financial and macro economic challenges for nearly 150 years.
  • Financial strength, including AA ratings, is supported by $4.5 billion in highly liquid assets at the end of the fourth quarter, as well as a high quality, well-diversified investment portfolio.
  • Returned more than $800 million to shareholders through dividends and share repurchases during the fourth quarter, for a total of over $7.5 billion since the beginning of 2021.
  • Board has authorized up to $1 billion in share repurchases, as well as a 4% dividend increase beginning in the first quarter of 2023.



Andy Sullivan says,

Positive impact from COVID pandemic challenges subsiding

  • The pandemic challenges that resulted in headwinds from a sales perspective have subsided quite a bit.

Steady increase in market share in Japanese businesses

  • Prudential has steadily increased its market share and consistently ranked in the top three for new business face amounts every year of the last decade.
  • This has generated significant earnings and cash flows for Prudential.

Threefold strategy to grow business

  • First, Prudential is focused on continuing to strengthen and expand both its captive and third-party distribution.
  • Second, they will continue to innovate and expand on the solutions they deliver to customers.
  • Finally, they are laser-focused on delivering an outstanding customer experience with a particular emphasis on their digital capabilities.

Outstanding customer experience and digital capabilities

  • Prudential is consistently ranked in the top three and often number one in policy issuance, policy service, and claims by J.D. Power.

Growing position in the low-single digits over time

  • The market remains highly attractive to Prudential, and they intend to grow their position in the low-single digits over time.



Q & A sessions,

Transformation and Focus on Financial Performance

  • The company has made significant progress in its transformation, but still has more work to do to become a higher growth and less market-sensitive company.
  • The company will focus on financial performance, advancing its transformation, including the customer and employee experience, and deploying capital thoughtfully to create long-term sustainable value for all stakeholders.

Goal of Becoming a Global Leader

  • The company aims to become a global leader in expanding access to investment, insurance, and retirement security.
  • The company will achieve this by investing in growth businesses and markets, delivering industry-leading customer experience, and creating the next generation of financial solutions to serve a broad range of customers.

Confidence in Approach in PGIM

  • The company has a high degree of confidence in its approach in PGIM.
  • The company focuses on a broad and diversified product portfolio, great long-term investment results, and great distribution to achieve positive flows.
  • The company is expanding its product range in vehicles and investing in distribution on both the retail and institutional side.
  • The company has a strong long-term investment track record, particularly in fixed income, which benefits from sustained higher rates.

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