The Kroger Co.
CEO : Mr. William Rodney McMullen

Quarterly earnings growth(YoY,%)

Period Revenue Operating Income EPS Release Date
2024 Q2 0.2% YoY -270.1% -356.0% 2024-12-05



Rodney McMullen says,

Third Quarter Performance Highlights

  • Strong sales results were primarily driven by the pharmacy and digital sectors, reflecting the versatility of Kroger’s business model.
  • Customer engagement remains robust, with growth in both total and loyal households due to Kroger’s seamless shopping experience and value offers.
  • As inflation normalizes, premium and mainstream households show increased confidence, reverting to pre-pandemic shopping behaviours.
  • Customer spending habits are influenced by macroeconomic factors, with budget-conscious households feeling the pressure from ongoing inflation and higher interest rates.
  • Digital engagement grew by 5% in digital offer clips, resulting in 14% more savings for customers.

Advancements in Go-To-Market Strategy

  • Focus remains on Fresh, Our Brands, Personalization, and Seamless experiences to enhance customer satisfaction and loyalty.
  • Fresh initiative improvements are noticeable, with bagged salads offering over seven days of freshness, resulting in more than 3% sales growth in produce.
  • RFID-embedded labels launched in bakeries improve inventory insights, leading to higher sales in pilot locations.
  • Investments in Our Brands have resulted in private label products that match or exceed national brands in quality and innovation.
  • Seamless digital sales increased by 11%, with delivery sales growing at 18%, showcasing a significant push towards e-commerce.

Personalization and Boost Program

  • Kroger Plus program deepens customer insights, driving traffic and enhancing Kroger Precision Marketing.
  • Boost program expands with new benefits, including streaming services like Disney+, Hulu, or ESPN+ for annual members.
  • Digital and e-commerce growth is crucial, with customers who shop both online and in-store showing higher loyalty.
  • Efforts focus on narrowing the profitability gap between online and in-store sales, improving operating margins.

Health & Wellness Sector Growth

  • The pharmacy industry transformation presents an opportunity for Kroger to expand its role and market share.
  • Sales and profitability in Health & Wellness exceeded last year’s figures, driven by GLP-1s and vaccines.
  • Vaccine sales saw significant growth, establishing trust with patients for the cold and flu season.
  • New patient scripts enhance customer loyalty and spending across the store.

Focus on Employee Retention and Customer Experience

  • Improvement in employee retention reflects investments in wages, benefits, training, and career development.
  • Consistent team performance enhances customer experience, contributing to loyalty and engagement.
  • Continued focus on Full, Fresh & Friendly reflects Kroger’s commitment to elevating customer satisfaction.



Todd Foley says,

Financial Highlights & Guidance Update

  • The sale of Kroger Specialty Pharmacy for $464 million resulted in a decrease in third-quarter sales by $340 million and will decrease annual sales by approximately $3 billion.
  • Third quarter identical sales without fuel grew by 2.3%, with strong contributions from pharmacy and digital sales.
  • Adjusted FIFO operating profit was $1.02 billion, while adjusted EPS increased by 3% to $0.98 per diluted share.
  • Narrowed guidance for identical sales without fuel to 1.2% – 1.5% for the full year, with anticipated adjusted FIFO operating profit between $4.6 billion and $4.7 billion.
  • Adjusted net earnings per diluted share guidance revised to range between $4.35 and $4.45.

Operational Adjustments and Impacts

  • Sale of Kroger Specialty Pharmacy elevated gross margins but increased operating general and administrative costs as a percentage of sales.
  • Hurricane and port strike events positively impacted sales by around 20 basis points, but increased OG&A costs.
  • Boar’s Head recall posed a sales headwind, albeit mitigated by external events.

Digital and Brand Performance

  • Digital sales experienced double-digit growth, primarily driven by an 18% surge in delivery solutions.
  • Private Selection brand witnessed mid-single-digit growth, underscoring demand for premium yet value-driven products.
  • Enhanced customer fulfillment centers led to increased digital engagement and basket size.

Inflation, Debt, and Investment Strategy

  • Inflation decreased slightly in Q3 to around 1%, expected to remain constant into Q4.
  • Kroger’s net total debt-to-adjusted EBITDA ratio stands at 1.21, below the target range of 2.3 to 2.5.
  • Commitment to maintaining an investment-grade debt rating, with discipline in capital deployment to prioritize growth and shareholder returns.

Strategic Initiatives and Technological Advancements

  • Launched a generative AI-powered sell-through tool to enhance inventory management and sales optimization.
  • New labor agreements ratified, covering nearly 13,000 associates across various divisions.



Q & A sessions,

Impact of Merger with Albertsons

  • The pending merger with Albertsons is expected to provide meaningful and measurable benefits for customers, associates, and communities across the country.
  • Kroger remains confident in the merger despite awaiting court rulings and regulatory challenges.
  • The merger is anticipated to enhance the customer experience by leveraging complementary strengths of both organizations.
  • Kroger’s strong free cash flow and balance sheet position it well to invest in the business and enhance shareholder value irrespective of the merger’s outcome.

Third Quarter Performance

  • Strong sales in the third quarter were led by pharmacy and digital channels, demonstrating the versatility of Kroger’s model.
  • Digital sales experienced an 11% growth, and delivery sales grew by 18%, showcasing a robust increase in e-commerce activity.
  • Customer engagement trends showed improvement, partially driven by mainstream households returning to pre-pandemic shopping patterns.

Store Expansion and Strategic Growth

  • Kroger opened or expanded the most stores in a single quarter in seven years during Q3, indicating a focus on physical store growth.
  • The new and expanded stores are creating positive customer connections, with promising volumes and early profitability reads.
  • Continuous store openings are perceived as a long-term tailwind, aiding future growth ambitions.

Innovation and Brand Strategy

  • The Our Brands segment showed strong financial performance with profitability exceeding national brands by several hundred basis points.
  • Innovations such as RFID labels in Fresh inventory and smart product branding strategies are enhancing Kroger’s market differentiation.
  • Smart Way’s launch signifies a strategic move to broaden the multi-tiered product portfolio, providing alternatives to national brands at every price point.

Health & Wellness and Other Growth Areas

  • Significant growth in Health & Wellness was noted, with strong sales in GLP-1s and vaccines compared to the previous year.
  • The pharmacy sector is transforming, offering Kroger an opportunity to expand its market share while promoting healthier lifestyles.
  • Alternative profit businesses, notably Kroger Precision Marketing, continue to contribute significantly to overall growth.
Category Growth Rate/Change
Digital Sales Growth 11%
Delivery Sales Growth 18%
Identical Sales Growth in Produce 3%
Increase in Digital Offer Clips 5%
Savings from Digital Offers 14% more for customers

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