The Kroger Co.
CEO : Mr. William Rodney McMullen
Quarterly earnings growth(YoY,%)
| Period | Revenue | Operating Income | EPS | Release Date |
|---|---|---|---|---|
| 2024 Q2 | 0.2% YoY | -270.1% | -356.0% | 2024-12-05 |
Rodney McMullen says,
Third Quarter Performance Highlights
- Strong sales results were primarily driven by the pharmacy and digital sectors, reflecting the versatility of Kroger’s business model.
- Customer engagement remains robust, with growth in both total and loyal households due to Kroger’s seamless shopping experience and value offers.
- As inflation normalizes, premium and mainstream households show increased confidence, reverting to pre-pandemic shopping behaviours.
- Customer spending habits are influenced by macroeconomic factors, with budget-conscious households feeling the pressure from ongoing inflation and higher interest rates.
- Digital engagement grew by 5% in digital offer clips, resulting in 14% more savings for customers.
Advancements in Go-To-Market Strategy
- Focus remains on Fresh, Our Brands, Personalization, and Seamless experiences to enhance customer satisfaction and loyalty.
- Fresh initiative improvements are noticeable, with bagged salads offering over seven days of freshness, resulting in more than 3% sales growth in produce.
- RFID-embedded labels launched in bakeries improve inventory insights, leading to higher sales in pilot locations.
- Investments in Our Brands have resulted in private label products that match or exceed national brands in quality and innovation.
- Seamless digital sales increased by 11%, with delivery sales growing at 18%, showcasing a significant push towards e-commerce.
Personalization and Boost Program
- Kroger Plus program deepens customer insights, driving traffic and enhancing Kroger Precision Marketing.
- Boost program expands with new benefits, including streaming services like Disney+, Hulu, or ESPN+ for annual members.
- Digital and e-commerce growth is crucial, with customers who shop both online and in-store showing higher loyalty.
- Efforts focus on narrowing the profitability gap between online and in-store sales, improving operating margins.
Health & Wellness Sector Growth
- The pharmacy industry transformation presents an opportunity for Kroger to expand its role and market share.
- Sales and profitability in Health & Wellness exceeded last year’s figures, driven by GLP-1s and vaccines.
- Vaccine sales saw significant growth, establishing trust with patients for the cold and flu season.
- New patient scripts enhance customer loyalty and spending across the store.
Focus on Employee Retention and Customer Experience
- Improvement in employee retention reflects investments in wages, benefits, training, and career development.
- Consistent team performance enhances customer experience, contributing to loyalty and engagement.
- Continued focus on Full, Fresh & Friendly reflects Kroger’s commitment to elevating customer satisfaction.
Todd Foley says,
Financial Highlights & Guidance Update
- The sale of Kroger Specialty Pharmacy for $464 million resulted in a decrease in third-quarter sales by $340 million and will decrease annual sales by approximately $3 billion.
- Third quarter identical sales without fuel grew by 2.3%, with strong contributions from pharmacy and digital sales.
- Adjusted FIFO operating profit was $1.02 billion, while adjusted EPS increased by 3% to $0.98 per diluted share.
- Narrowed guidance for identical sales without fuel to 1.2% – 1.5% for the full year, with anticipated adjusted FIFO operating profit between $4.6 billion and $4.7 billion.
- Adjusted net earnings per diluted share guidance revised to range between $4.35 and $4.45.
Operational Adjustments and Impacts
- Sale of Kroger Specialty Pharmacy elevated gross margins but increased operating general and administrative costs as a percentage of sales.
- Hurricane and port strike events positively impacted sales by around 20 basis points, but increased OG&A costs.
- Boar’s Head recall posed a sales headwind, albeit mitigated by external events.
Digital and Brand Performance
- Digital sales experienced double-digit growth, primarily driven by an 18% surge in delivery solutions.
- Private Selection brand witnessed mid-single-digit growth, underscoring demand for premium yet value-driven products.
- Enhanced customer fulfillment centers led to increased digital engagement and basket size.
Inflation, Debt, and Investment Strategy
- Inflation decreased slightly in Q3 to around 1%, expected to remain constant into Q4.
- Kroger’s net total debt-to-adjusted EBITDA ratio stands at 1.21, below the target range of 2.3 to 2.5.
- Commitment to maintaining an investment-grade debt rating, with discipline in capital deployment to prioritize growth and shareholder returns.
Strategic Initiatives and Technological Advancements
- Launched a generative AI-powered sell-through tool to enhance inventory management and sales optimization.
- New labor agreements ratified, covering nearly 13,000 associates across various divisions.
Q & A sessions,
Impact of Merger with Albertsons
- The pending merger with Albertsons is expected to provide meaningful and measurable benefits for customers, associates, and communities across the country.
- Kroger remains confident in the merger despite awaiting court rulings and regulatory challenges.
- The merger is anticipated to enhance the customer experience by leveraging complementary strengths of both organizations.
- Kroger’s strong free cash flow and balance sheet position it well to invest in the business and enhance shareholder value irrespective of the merger’s outcome.
Third Quarter Performance
- Strong sales in the third quarter were led by pharmacy and digital channels, demonstrating the versatility of Kroger’s model.
- Digital sales experienced an 11% growth, and delivery sales grew by 18%, showcasing a robust increase in e-commerce activity.
- Customer engagement trends showed improvement, partially driven by mainstream households returning to pre-pandemic shopping patterns.
Store Expansion and Strategic Growth
- Kroger opened or expanded the most stores in a single quarter in seven years during Q3, indicating a focus on physical store growth.
- The new and expanded stores are creating positive customer connections, with promising volumes and early profitability reads.
- Continuous store openings are perceived as a long-term tailwind, aiding future growth ambitions.
Innovation and Brand Strategy
- The Our Brands segment showed strong financial performance with profitability exceeding national brands by several hundred basis points.
- Innovations such as RFID labels in Fresh inventory and smart product branding strategies are enhancing Kroger’s market differentiation.
- Smart Way’s launch signifies a strategic move to broaden the multi-tiered product portfolio, providing alternatives to national brands at every price point.
Health & Wellness and Other Growth Areas
- Significant growth in Health & Wellness was noted, with strong sales in GLP-1s and vaccines compared to the previous year.
- The pharmacy sector is transforming, offering Kroger an opportunity to expand its market share while promoting healthier lifestyles.
- Alternative profit businesses, notably Kroger Precision Marketing, continue to contribute significantly to overall growth.
| Category | Growth Rate/Change |
|---|---|
| Digital Sales Growth | 11% |
| Delivery Sales Growth | 18% |
| Identical Sales Growth in Produce | 3% |
| Increase in Digital Offer Clips | 5% |
| Savings from Digital Offers | 14% more for customers |



