Citigroup Inc.
CEO : Ms. Jane Nind Fraser Ph.D.

Quarterly earnings growth(YoY,%)

Period Revenue Operating Income EPS Release Date
2024 Q3 -1.4% YoY -0.1% -6.1% 2025-01-15



Mark Mason says,

Financial Performance Overview

  • The firm reported a net income of $2.9 billion for the fourth quarter, with an EPS of $1.34 and RoTCE of 6.1%.
  • Total full-year revenues were $81.1 billion, marking a 5% increase driven by growth across all business segments.
  • The company’s RoTCE for the year was 7% with a full year net income of $12.7 billion.
  • Total markets revenues saw a significant increase of 36%.
  • Expenses for the quarter were $13.2 billion, reflecting an 18% decrease due to the absence of the FDIC special assessment and restructuring charges.

Business Segment Performance

  • Services revenues increased by 9% to $19.6 billion, while markets revenues increased 6% to $19.8 billion.
  • Banking revenues saw a substantial 32% increase to $6.2 billion primarily due to a 42% growth in investment banking fees.
  • Wealth revenues grew by 7% to $7.5 billion, driven by a 15% increase in non-interest revenue.
  • U.S. Personal Banking revenues were up 6% as a result of growth in branded cards and retail services.

2025 and 2026 Guidance

  • Projected revenues for 2025 are between $83.5 billion and $84.5 billion, indicating a 3% to 4% year-over-year growth.
  • Expenses for 2025 are expected to be slightly lower than $53.8 billion due to organizational simplification and productivity savings.
  • A RoTCE target range of 10% to 11% is set for 2026, with continued revenue growth and expense reduction.
  • The firm plans to buy back $1.5 billion of common stock in the first quarter as part of its $20 billion share repurchase program.

Balance Sheet and Capital Management

  • The balance sheet size decreased by 3%, mainly due to foreign exchange translation impacts.
  • The company maintained a CET1 capital ratio of 13.6%, which is 150 basis points above the regulatory requirement.
  • A total of $7 billion was returned to shareholders through dividends and share repurchases.

Key Strategic Investments

  • $2.9 billion was spent on transformation initiatives, including infrastructure and platform modernization.
  • Technology investments amounted to $11.8 billion, focusing on digital innovation and cybersecurity enhancements.
  • Ongoing investments are planned to drive efficiency and enhance customer experience, particularly in data and digital capabilities.



Jane Fraser says,

Business Performance and Strategy

  • Business Mix Change: The company successfully modified its business mix by increasing fee-based revenues.
  • NIR Growth: Net Interest Revenue (NIR) for services grew by 37% this year, while wealth NIR increased by 15%, and IBCs by 35%.
  • “Crown Jewel” Services: The services sector is highlighted as a core strength, showing growth, high returns, and market share gains.
  • Strategic Execution: The strategic plan successfully positioned the company for global influence, with consistent achievement of revenue and expense targets.

Transformation and Compliance

  • Progress in Compliance: Significant improvements have been made in risk, compliance, and accountability.
  • Control Enhancements: Current exciting projects focus on enhancing business controls.
  • Data Management: Identified as an area needing improvement, prompting a reassessment and expansion of efforts.
  • Regulatory Expectations: Expanded scope to meet regulatory expectations, deemed essential for transformation success.

Future Outlook

  • Long-Term Vision: The CEO emphasizes a commitment to long-term investment and competitiveness without sacrificing important investments.
  • 2026 Target: The target year 2026 is described as a waypoint, not the final destination, indicating ongoing growth beyond this point.

Financial Highlights

Segment NIR Growth (%)
Services 37%
Wealth 15%
IBCs 35%

Key Decision and Implications

  • Strategic Decision: The decision to expand transformation efforts was prioritized over short-term gains.
  • Investment Philosophy: A firm stance against cutting long-term investments, preserving future competitiveness and growth.



Q & A sessions,

Share Buyback Program and Capital Strategy

  • A buyback program of $20 billion has been announced, signaling confidence in earnings generation and addressing trading below book value.
  • The buyback capacity has been increased to $1.5 billion to reflect momentum and confidence in the business.
  • The CET1 target is set at 13.1%, and the company plans to manage capital actions accordingly to reach this target.
  • The capital buffer of 100 basis points is being evaluated annually in line with regulatory changes.
  • The CCAR stress test will influence the buyback strategy, impacting capital actions throughout the year.

Credit Losses and Provisions

  • Net credit losses are expected to be at the high end of forecasts. Branded cards range is 3.5% to 4%, and retail services are 5.75% to 6.25%.
  • Retail services are currently at 6.28%, and branded cards are at 3.64%, expected to approach 4% by year-end.
  • Volume growth in USPB and macroeconomic factors such as unemployment and GDP are key drivers in the provisioning calculations.
  • Provision models consider base, downside, and upside scenarios to align with broader macro factors.

Expense Management and Operational Efficiency

  • Focus is placed on improving operating efficiency through consolidation and automation in technology and AI tools.
  • Temporary elevation in expenses aims to support long-term investments and transformation.
  • Emphasis on maintaining focus and discipline in expense management is a priority for the management team.
  • The goal is to modernize the expense base align it with revenue generation, enhancing competitiveness.

Wealth Management Expansion

  • Citi aims to become a global leader in wealth management, leveraging its $5.3 trillion in client assets.
  • The firm is well-positioned to capitalize on wealth creation, particularly in Asia, the U.S., and the Middle East.
  • Investment in talent acquisition and training is being prioritized to drive client experience and productivity.
  • Q4 revenue in wealth management was up 20%, with a net new investment asset inflow of $42 billion, marking a 40% increase year-over-year.

U.S. Personal Banking Growth Strategy

  • Top-line revenue growth, improved expenses, and a normalized credit environment are driving U.S. Personal Banking returns to mid-to-high teens.
  • Strategic partnerships, like the one with American Airlines, enhance growth and returns in co-branded cards.
  • Investments in innovation and simplified banking are fostering relationship-based banking in retail banking.
  • The retail bank has transferred $17 billion of deposits to wealth, highlighting the synergy between segments.

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