Wells Fargo & Company
CEO : Mr. Charles W. Scharf

Quarterly earnings growth(YoY,%)

Period Revenue Operating Income EPS Release Date
2024 Q3 -7.5% YoY 11.4% -4.0% 2025-01-15



Mike Santomassimo says,

Financial Performance and Key Metrics

  • Net income for Q4 2024 was $5.1 billion, equating to $1.43 per diluted share.
  • Discrete tax benefits contributed $863 million or $0.26 per share.
  • Severance expense was $647 million or $0.15 per share, impacting overall net income.
  • The repositioning of the investment portfolio included $448 million or $0.10 per share of net losses.
  • Net interest income increased by $146 million or 1% compared to Q3 2024, marking the first quarterly increase since Q4 2022.

Lending and Deposits

  • Average loans decreased from both Q3 2024 and a year ago, with specific growth in commercial and industrial loans and credit card loans.
  • Period-end balances grew by $3 billion from the third quarter.
  • Average deposits showed growth from both the third quarter and a year ago.
  • Average deposit cost declined by 18 basis points from the third quarter.

Noninterest Income and Expenses

  • Noninterest income increased by 11% from a year ago.
  • Noninterest expense declined by 12% from the past year, primarily due to a lower FDIC special assessment.
  • Technology and equipment expenses increased alongside higher revenue-related compensation.
  • Operating losses are expected to total $1.1 billion in 2025, $700 million lower than in 2024.

Credit Quality and Capital

  • Net loan charge-off ratio increased by 4 basis points from Q3 2024.
  • Commercial real estate office fundamentals remain weak, with expected lumpy losses.
  • Nonperforming assets declined by 5% from the third quarter.
  • Capital position remains strong with a CET1 ratio of 11.1%, well above regulatory minimums.

Outlook for 2025

Metric 2024 2025 Expectation
Net Interest Income $47.7 billion 1% to 3% higher than 2024
Noninterest Expense $54.6 billion Approximately $54.2 billion
ROTCE 13.4% Path to 15%
  • Net interest income is expected to be relatively stable in the first half of 2025.
  • Expense reductions are projected to be approximately $2.4 billion due to efficiency initiatives.
  • Incremental technology and other investments are expected to total $1.8 billion in 2025.



Charlie Scharf says,

Financial Performance and Stockholder Returns

  • Net income grew, with diluted earnings per share rising by 11% year-over-year.
  • Strong fee-based revenue growth increased by 15%, counterbalancing a decline in net interest income.
  • Expenses declined due to lower FDIC and severance expenses, alongside efficiency initiatives.
  • We returned $25 billion of capital to shareholders and repurchased approximately $20 billion of common stock, which was a 64% increase from the previous year.
  • Common stock dividend per share increased by 15%.

Strategic Initiatives and Business Developments

  • Significant progress was made on risk and control work, resulting in the closure of a 2016 consent order.
  • Eleven new credit card products were launched since 2021, with over 2.4 million new accounts opened in 2024.
  • Entered a multiyear agreement as the preferred purchase finance provider for Volkswagen and Audi.
  • Streamlined home lending business by reducing headcount by 47% and third-party mortgage service by 28%.
  • Investments in customer relationship management led to $23 billion in net asset flows into Wealth and Investment Management Premier channel.

Consumer and Commercial Business Growth

  • Net checking accounts saw more meaningful growth, mostly from valuable primary checking accounts.
  • Mobile active customers grew by 1.5 million, an increase of 5% from a year ago.
  • $17 billion increase in credit card spend from the previous year, with 10 billion debit card transactions.
  • Continued growth in investment banking market share, increasing by 150 basis points in 2024.
  • Growing FX business and increased U.S. market share in debt and equity capital markets.

Operational Improvements and Future Outlook

  • Reduced reliance on net interest income by diversifying revenue streams.
  • Approximately 75 new hires since 2019 to strengthen corporate investment banking, focusing on convergence product groups.
  • Strategic partnership with Centerbridge Partners to introduce Overland Advisers, enhancing commercial banking services.
  • Entering 2025 with a solid pipeline in Capital Markets and Advisory, with a focus on driving higher returns through revenue growth and expense management.
  • Incoming administration’s business-friendly approach is expected to positively impact the economy and Wells Fargo’s clients.

Community Impact and Commitments

  • Commitment to support communities affected by natural disasters, such as the Los Angeles wildfires.
  • Efforts to refurbish branches resulted in the completion of 730 branches in 2024.
  • Introduced Wells Fargo Premier to better serve affluent clients, with an increase in premier bankers and financial advisers.
  • Anticipate hiring more relationship managers and business development officers in 2025 for the commercial bank.



Q & A sessions,

Control Environment and Regulatory Compliance

  • The company emphasized the importance of satisfying obligations under the sales practices consent order, which was lifted in February 2024.
  • Implemented comprehensive controls, including compensation and reporting mechanisms, to ensure risks are managed effectively.
  • These changes are aimed at attracting more customers while maintaining a controlled risk framework.
  • No single change is monumental, but collectively they enhance overall system integrity and customer appeal.

Financial Targets and Guidance

  • The goal is to achieve a 15% return, though the company is close, it has not yet achieved this target.
  • Expense guidance for next year remains consistent with the current year, with increases in NII (Net Interest Income) expected.
  • The company refrains from providing multi-year expense guidance, maintaining flexibility in investment decisions.
  • Investments in technology and other areas are prioritized, balancing expense reduction with inflationary pressures.

Business Growth and Expansion

  • Growth expectations set for businesses, excluding home lending and auto, are aligning with top industry performers in terms of returns and growth.
  • The focus remains on disciplined, controlled expansion in areas like the card business, CIB, and private credit space.
  • Controlled growth in commercial and auto loan sectors is anticipated as new client accounts are established and banker teams expand.
  • The company is cautious about expanding its business mix, ensuring each step aligns with regulatory controls.

Risk Management

  • Cybersecurity remains the most significant risk discussed, alongside traditional risks like credit and interest rate risks.
  • Investment in cybersecurity measures remains a top priority, reflecting the broader focus on risk management.
  • The strength of the U.S. economy is seen as a critical factor influencing both consumer and wholesale success.
  • Flexibility in addressing risk and operational needs is considered a gating factor in business decisions.

Market Outlook and Strategic Initiatives

  • Positive outlook for 2025 supported by economic conditions and a business-friendly incoming administration.
  • Controlled rollout of a new incentive framework across branches post-consent order lifting has led to improved performance metrics.
  • Continued investment in the auto business, including partnerships with brands like Volkswagen and Audi, is expected, although growth in originations is modest.
  • Strategic focus remains on building a higher-growth, higher-return franchise, with incremental growth anticipated in the second half of the year.
Aspect Expectation Timeline
Return Target 15% Future Timeline
NII Increase Up from prior year 2024
Loan Growth Low to mid-single digits Mid to late 2024

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